CUSTOMER SERVICE IS OUR NUMBER ONE GOAL.
IF YOU ARE EXPERIENCING ANY ISSUES, WE'RE COMMITTED TO MAKING IT RIGHT!
Fill out the form below, or email us at firstname.lastname@example.org
CUSTOMER SERVICE HOURS:
MONDAY - FRIDAY
10 AM - 6 PM
CALL OR TEXT US:
Where can I find/try/smell the Honey Belle Product?
RETAIL STORES: We've partnered up with retail stores around the world. You can find the complete list here. We're also continuously adding stores, so keep checking back! If you have a local store in mind that you'd love to see us at, let us know by emailing us at email@example.com
OUR STORE: We also opened up our own store in Brea, California! Click here for details and hours of our store.
POP-UP EVENTS: We pop up in Southern California, and sometimes Northern California. Click here for our pop-up event schedule.
Where's my package?
Find your tracking number on your order history to see where your package is. Shoot us an email at firstname.lastname@example.org or call us at the number above if you need further assistance!
My promo code doesn't seem to work! What do I do?
No worries. Technical issues happen all the time! Take a deep breath, finalize your cart, and just click submit! Shoot a quick email to email@example.com with your name and discount code, and you will receive a reimbursement back onto your card promptly! We apologize for the inconveniences and troubles that technology brings, but your discount code will still be valid if it is used properly and within its expiration date.
Do ALL Honey Belle products contain honey as an ingredient?
No, not all of them! Only if the ingredients lists it. Although honey is a wholesome and anti-viral, healthy ingredient, not all of our products contain honey. As for the name “Honey Belle,” the Founder intended it to stand for 'natural beauty.' We went more towards the connotation of honey; the sweet, natural, and pleasant ambiance it captures. For those of you allergic to honey, please read the ingredients list before enjoying.
I notice the soaps and cleansers don't produce a lot of bubbles, are they not cleaning/working?
Most commercial soaps and cleansers actually add chemical ingredients such as “sodium lauryl sulfate” in order to produce a more foamy, lathery feel. This chemical can be very harsh on the skin; big bubbles created by this chemical substance tend to be harsh and damage the skin, thus making it dryer. Small bubbles and creamy lather for soap and cleansers are most ideal!
Since there aren’t any chemical preservatives in the product, how long is the shelf life?
Many of our products are self-preserving (ie, they contain little to no water content, making it an unideal and unhappy place for bacteria to grow). We use antioxidants, natural preservatives, and chemical alternatives to preserve our products, which is a lot more healthier and less harsh on your body! Keep the products out of direct sunlight, and instead onto your skin where they should be! The products are best used within one year of purchase date.
If I'm not satisfied with my purchase, will I be able to return it?
We'd love for you to be satisfied with your purchase. What's so cool about natural products is that they work in tune with your body, rather than against it. We strongly suggest you to read our reviews before purchasing, and after purchasing, use at least 3-5 times before creating a strong opinion about it! Please contact us at firstname.lastname@example.org if you are not satisfied with your products.
Can I buy your products at wholesale price?
We offer discounted rates for special occasions, events, clients, or staff gifting. Let us know which products and how many you're interested in. We do offer gift boxes as well, so let us know what you have in mind!
Do you offer wholesale prices to retail owners for physical and online boutiques?
If you're interested in carrying our line of products, fill out our wholesale application here. For current wholesale partners, please email us at email@example.com or reach us at our contact number above.